Terms of Service
Effective date: July 9, 2026
These terms are an agreement between you — the business subscribing to Bookster ("you," "your business") — and Bookster ("we," "us"). Your customers are not a party to these terms. We may assign these terms to a successor or affiliated entity (for example, in connection with a corporate reorganization), and we'll notify you if we do.
1. The beta
Bookster is in active development. You're getting early access: features will change, occasionally break, and sometimes disappear. We'll communicate significant changes, but we can't guarantee uninterrupted service or that any particular feature will persist. In exchange, your feedback shapes the product.
2. What Bookster is
A scheduling and field-service management platform: an AI-powered booking experience for your customers, a service menu builder, scheduling, customer communications, and business administration tools.
3. Your account
Keep your credentials secure and your account information accurate. You're responsible for activity under your account. You must be authorized to bind your business to these terms.
4. Fees
Fees, if any, are as agreed between you and Bookster in writing (including email) for the beta period. Bookster does not currently process payments. If subscription billing is introduced, we'll use a reputable payment processor, never store your card number, and give you reasonable notice before any pricing takes effect.
5. Your data — ownership and how we handle it
You own your data. That includes your business information and all data about your customers that flows through Bookster (contact details, addresses, vehicle information, booking history, conversation transcripts). We get a limited license to process it solely to provide the service to you.
Our commitments for customer data we process on your behalf:
- We process it only on your instructions and only to provide, secure, and improve the service for you — never for our own advertising, and we never sell it.
- We use vetted service providers (subprocessors) to run the platform — the current list is published at Subprocessors — and we remain responsible for their handling of your data.
- We protect it with industry-standard security, including per-business data isolation and encrypted transport.
- We'll notify you without undue delay if we become aware of a breach affecting your data.
- We'll assist you, as far as the platform reasonably allows, in responding to privacy requests from your customers (access, deletion, correction).
- On termination, you can export your data, and we'll delete it from active systems within 30 days of your request, except where law requires retention.
Your responsibilities as the business: your customers are your customers. You're responsible for having the right to put their data into Bookster (including any records you import from a prior system), for providing your own privacy notice to them, and for obtaining any consents required to contact them — especially SMS consent, where the law is strict.
6. Acceptable use
Use Bookster lawfully. Don't use it to send spam or unconsented messages, to store or transmit unlawful content, to infringe others' rights, or to probe, disrupt, or reverse-engineer the platform.
7. AI features
Bookster's booking assistant and admin agent are automated AI systems. They're good, but they can make mistakes — AI outputs aren't guaranteed to be accurate and aren't professional advice. Where the assistant interacts with your customers, it is disclosed as an AI, and you agree not to configure or present it in a way that hides that.
8. Intellectual property
We own the Bookster platform and everything in it except your data. You get a limited, non-exclusive, non-transferable right to use it while these terms are in effect. Feedback you give us about the product can be used by us without obligation.
9. Warranty disclaimer
The service is provided "as is" and "as available," without warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, and non-infringement. This is beta software; see Section 1.
10. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, and Bookster's total liability under these terms is capped at the greater of $100 or the amounts you paid to Bookster in the 12 months before the claim. Nothing here limits liability that can't legally be limited.
11. Term and termination
Either party may terminate with written notice (email suffices) — this is a beta; we keep exits easy. On termination, Section 5's export-and-deletion commitments apply.
12. Governing law
These terms are governed by the laws of the State of California, without regard to conflict-of-law rules.
13. Changes
We may update these terms as the beta evolves; we'll give you notice of material changes (email), and continued use after notice constitutes acceptance.